Terms of Service
Last Updated: September 24, 2026
Agreement to Terms
By accessing, using, creating an account with, or purchasing from www.ulk-supply.com, you agree to these Terms of Service and any policies referenced herein. If you do not agree with these terms, you should not use our website or services.
Business and Professional Use
ULK Supply LLC provides automotive keys, remotes, locksmith tools, programming equipment, key-cutting equipment, software, accessories, and related professional products. Certain products are intended for qualified automotive locksmiths, automotive professionals, dealers, repair facilities, or other legitimate businesses and should be used only for lawful and authorized purposes.
Customers are responsible for ensuring that they have the knowledge, authorization, licenses, permissions, and other qualifications required by applicable law to purchase, possess, or use any product or service ordered from ULK Supply.
B2B Accounts and Product Eligibility
Certain products, tools, software, services, pricing programs, or professional equipment may require an approved business-to-business (B2B) account.
ULK Supply may request reasonable business verification information, including a business name, business address, business license, resale or tax documentation, or other information necessary to verify eligibility.
Submission of documentation does not guarantee approval. ULK Supply may approve, decline, suspend, or request additional verification for a B2B account where reasonably necessary for security, compliance, fraud prevention, manufacturer requirements, or product eligibility.
Products and Pricing
We make reasonable efforts to provide accurate product descriptions, compatibility information, availability, images, and pricing. However, errors or changes may occur.
ULK Supply reserves the right to correct errors, update product information, change prices, limit quantities, discontinue products, or cancel or refuse an order when reasonably necessary, including in cases involving pricing errors, inventory issues, suspected fraud, product restrictions, or verification requirements.
Product Compatibility
Customers are responsible for reviewing product descriptions, part numbers, FCC IDs, compatibility information, vehicle applications, programming requirements, and other specifications before purchasing.
If you are unsure whether a product is appropriate for your application, please contact ULK Supply before placing your order.
Programming Tools, Software and Electronic Products
Certain programming devices, diagnostic equipment, software products, subscriptions, tokens, licenses, or electronically delivered services may be subject to additional manufacturer or provider terms.
Compatibility, supported functions, subscriptions, online services, server availability, updates, licensing requirements, and vehicle coverage may be determined by the applicable manufacturer or service provider and may change over time.
Lawful Use
Products purchased from ULK Supply must be used only for lawful and authorized purposes.
Customers are responsible for complying with all applicable laws and regulations relating to automotive locksmithing, vehicle access, key programming, immobilizer systems, diagnostic equipment, security systems, and related activities.
Orders and Verification
ULK Supply may contact a customer to verify order information, billing information, shipping information, business information, or product eligibility before processing certain orders.
Orders requiring additional verification may be placed on hold until the requested information is received and reviewed.
Payment
Customers agree to provide accurate and authorized billing and payment information. Available payment methods and financing options may vary.
Third-party payment or financing services may be subject to separate eligibility requirements, terms, privacy policies, fees, or approval processes established by their respective providers.
Shipping and Delivery
Shipping times and delivery estimates are estimates and may be affected by carrier operations, weather, address issues, inventory availability, holidays, customs, or other circumstances outside ULK Supply’s reasonable control.
Additional shipping terms are described in our Shipping Policy.
Returns, Refunds and Warranty
Returns, exchanges, refunds, and applicable product conditions are governed by our Return Policy.
Certain software, activated products, subscriptions, tokens, electronic services, special-order items, programmed products, or products subject to manufacturer restrictions may have different return or refund eligibility.
Manufacturer warranties, when applicable, may be subject to the manufacturer’s own terms and procedures.
Intellectual Property
Website content, including ULK Supply branding, logos, graphics, original images, text, page designs, and other proprietary materials, may be protected by applicable intellectual-property laws.
Third-party trademarks, product names, logos, and other intellectual property belong to their respective owners.
Account Security
Customers are responsible for maintaining the confidentiality of their account credentials and for activity conducted through their accounts. Please contact ULK Supply promptly if you believe your account has been accessed without authorization.
Limitation of Responsibility
Customers are responsible for selecting, installing, programming, configuring, and using products appropriately and in accordance with applicable instructions, manufacturer requirements, and law.
To the extent permitted by applicable law, ULK Supply is not responsible for damage resulting from misuse, unauthorized use, improper installation, improper programming, modification, failure to follow applicable instructions, or use of a product outside its intended application.
Changes to These Terms
ULK Supply may update these Terms of Service periodically to reflect changes to our business, products, services, website, policies, or applicable requirements. Updated terms will be posted on this page with a revised “Last Updated” date.
Contact Information
For questions regarding these Terms of Service:
ULK Supply LLC
1508 W Vine St
Kissimmee, FL 34741
Customer Support: +1-407-449-6740
Sales Department: +1-407-452-7149
Store: +1-407-978-6077
Email: sales@ulk-supply.com
Frequently Asked Questions (FAQ)
A: ULK Supply primarily serves professional automotive locksmiths, locksmith businesses, automotive professionals, dealers, repair facilities, and other qualified business customers across the United States. We offer automotive keys and remotes, programming and diagnostic equipment, key-cutting machines, lockout tools, locksmith supplies, and related professional products. Certain products, tools, software, or services may require an approved B2B account or additional business verification before purchase.
A: Yes. ULK Supply offers genuine products from a wide range of trusted automotive locksmith and security brands. Our selection includes products from leading manufacturers such as Autel, Xhorse, Original Lishi, Access Tools USA, OBDSTAR, Lonsdor, CGDI, ACDP, Magicmotorsport, Abrites, and more. Brand availability may vary by product and inventory.
A: Yes. ULK Supply offers free standard shipping on qualifying orders over $99 within the contiguous United States. Certain oversized, heavy, special-order, or otherwise excluded products may not qualify for free shipping. Any applicable shipping charges will be displayed at checkout.
A: ULK Supply accepts major credit and debit cards, digital payment options, and select financing or Buy Now, Pay Later options when available. Available payment methods and financing options may vary by customer, order, eligibility, and checkout method. All currently available payment options will be displayed at checkout.
A: Absolutely. Our team can help you compare key programmers, key-cutting machines, diagnostic tools, and related locksmith equipment based on your business needs, vehicle coverage, features, and budget. Contact our Sales Department for product guidance before purchasing, and we'll help you find the most suitable solution for your needs.
A: ULK Supply is located at 1508 W Vine St, Kissimmee, FL 34741. Our business hours are Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. We are closed on Sundays. Local pickup may be available for eligible orders. Please contact us in advance to confirm availability and that your order is ready before arriving for pickup.
A: Our team is available to assist with orders, products, technical questions, and general inquiries. You can contact ULK Supply through the following channels:
Customer Support: +1-407-449-6740
Sales Department: +1-407-452-7149
ULK Supply Store: +1-407-978-6077
Email: sales@ulk-supply.com
Live Chat: Use the chat widget on our website during business hours for real-time assistance.
Business Hours: Monday–Friday, 9:00 AM–5:00 PM | Saturday, 9:00 AM–12:00 PM | Sunday: Closed