Privacy Policy

Last Updated: September 24, 2026

Introduction

ULK Supply LLC (“ULK Supply”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through www.ulk-supply.com, create an account, apply for a business or B2B account, contact us, or otherwise use our website, products, and services.

Information We Collect

Personal Information

When you create an account, place an order, contact us, or otherwise interact with ULK Supply, we may collect information such as:

• Name
• Business or company name
• Billing and shipping address
• Email address
• Phone number
• Account information
• Order and transaction information
• Information you voluntarily provide when communicating with us

Business and B2B Account Information

Certain professional products, tools, software, services, or automotive locksmith equipment offered by ULK Supply may require an approved business-to-business (B2B) account.

When you apply for or maintain a B2B account, we may collect business information reasonably necessary to verify your business and determine eligibility for certain professional products or services.

This information may include:

• Company or business name
• Business address
• Business email address
• Business phone number
• Business license information
• Resale or tax-exemption documentation
• Business registration information
• Other business verification documents or information that may reasonably be required

Information submitted for B2B verification may be reviewed to confirm account eligibility and access to products or services that are limited to approved business customers.

Order Information

When you place an order, we may collect and maintain information relating to your transaction, including:

• Products purchased
• Order history
• Billing and shipping information
• Shipping method
• Transaction details
• Tracking information
• Returns or warranty-related information
• Customer service communications associated with your order

Payment Information

Payments are processed through third-party payment providers.

ULK Supply does not directly store your complete credit or debit card number on our website servers.

Payment providers may collect and process payment and transaction information according to their own terms, security practices, and privacy policies.

Available payment methods may change from time to time.

Contact Forms and Uploaded Files

When you contact ULK Supply through our website, email, live chat, or other customer-support channels, we may collect information you voluntarily provide.

This may include:

• Your name and contact information
• Company name
• Order number
• Product name or SKU
• Vehicle or product-related information
• Technical-support information
• Messages and communications
• Images, PDFs, documents, or other files you choose to upload

Please avoid submitting sensitive personal information that is not necessary for us to assist with your request.

Cookies and Similar Technologies

ULK Supply may use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

• Maintain shopping carts
• Keep customers signed into their accounts
• Remember website preferences
• Support checkout functionality
• Understand website traffic and usage
• Improve website performance
• Help prevent fraud and unauthorized activity
• Support analytics and marketing where permitted

You may be able to control certain cookies through your browser or available website privacy settings. Disabling certain cookies may affect some website functionality.

How We Use Your Information

ULK Supply may use information we collect to:

• Process, fulfill, ship, and manage orders.
• Create and manage customer accounts.
• Process payments and transactions.
• Provide customer service and technical assistance.
• Respond to product questions and customer inquiries.
• Communicate order confirmations, shipping information, tracking updates, returns, and other transaction-related information.
• Verify and manage B2B accounts.
• Determine eligibility for products, tools, software, services, or professional equipment that may be limited to approved business customers.
• Review resale or tax-exemption documentation when applicable.
• Help prevent fraud, unauthorized transactions, and misuse of our services.
• Improve our website, products, services, and customer experience.
• Maintain the security and operation of our website.
• Send marketing or promotional communications when you have opted in or when otherwise permitted by applicable law.
• Maintain appropriate business, accounting, tax, and transaction records.
• Comply with applicable legal and regulatory requirements.

How We Share Information

ULK Supply does not sell or rent your personal information.

We may share information when reasonably necessary with third-party service providers that assist us in operating our business.

These may include:

• Payment processors
• Shipping carriers
• Shipping and fulfillment platforms
• Website and hosting providers
• E-commerce service providers
• Fraud-prevention and security providers
• Customer-support and live-chat platforms
• Email and communication providers
• Analytics providers
• Professional service providers

We provide these parties with information as reasonably necessary for them to perform services on our behalf or facilitate services requested by you.

We may also disclose information if required by law, legal process, court order, governmental request, or when reasonably necessary to protect ULK Supply, our customers, our rights, or our services.

B2B Account Verification

Certain products or services available through ULK Supply may be intended exclusively for automotive professionals, locksmith businesses, dealers, repair facilities, or other approved commercial customers.

ULK Supply may request business documentation before approving access to certain B2B products or services.

Providing requested documentation does not automatically guarantee B2B approval or access to every product or service.

We may retain appropriate records relating to B2B verification for business, security, compliance, fraud-prevention, or recordkeeping purposes.

Payment Processing

Payments made through our website may be processed by independent third-party payment providers.

These providers may receive information necessary to authorize and process your transaction.

Their collection and use of information is also subject to their respective privacy policies and terms.

Shipping and Order Fulfillment

To fulfill orders, we may provide necessary information to shipping carriers and shipping-related service providers.

This may include:

• Customer name
• Delivery address
• Phone number or email when required for delivery
• Package and shipment information
• Other information necessary to provide shipping, tracking, delivery, or related services

Marketing Communications

If you choose to receive promotional communications from ULK Supply, we may use your contact information to send information about products, promotions, special offers, or company updates.

You may unsubscribe from promotional emails using the unsubscribe option provided in those communications.

Transactional communications concerning your orders, account, security, or customer-service requests may still be sent when necessary.

Data Retention

We retain personal and business information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

• Fulfill and document transactions
• Maintain order histories
• Provide customer support
• Manage customer and B2B accounts
• Maintain tax and accounting records
• Prevent fraud and abuse
• Resolve disputes
• Enforce applicable agreements
• Meet legal and regulatory obligations

Different categories of information may be retained for different periods depending on the purpose for which the information was collected.

Data Security

ULK Supply uses reasonable administrative, technical, and organizational safeguards designed to protect personal and business information.

However, no website, electronic transmission, payment system, or data-storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and should contact ULK Supply if they believe their account has been accessed without authorization.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include rights to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about how certain personal data is used or disclosed
• Withdrawal from certain marketing communications

Some information may need to be retained where required or permitted for legal, tax, accounting, fraud-prevention, transaction, security, or other legitimate business purposes.

To make a privacy-related request, contact ULK Supply using the information provided below.

Third-Party Websites and Services

Our website may contain links to, integrations with, or functionality provided by third-party websites and services.

Those third parties maintain their own privacy policies and practices.

ULK Supply is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

We encourage customers to review the privacy policies of third-party services they use.

Children’s Privacy

ULK Supply primarily provides products and services for businesses, automotive professionals, and adult customers.

Our services are not intended to solicit personal information from children, and we do not knowingly collect personal information from children where prohibited by applicable law.

Changes to This Privacy Policy

ULK Supply may update this Privacy Policy periodically to reflect changes in our website, business operations, products, services, technologies, or applicable requirements.

When the policy is updated, the revised version will be posted on this page and the Last Updated date may be changed accordingly.

Contact Us

If you have questions regarding this Privacy Policy, your personal information, or ULK Supply’s privacy practices, please contact:

ULK Supply LLC
1508 W Vine St
Kissimmee, FL 34741

Email: sales@ulk-supply.com
Customer Support: +1-407-449-6740
Sales Department: +1-407-452-7149
Store: +1-407-978-6077